Privacy Policy 

Effective Date: 03-05-2025

1. Information We Collect

When you use our online shop, we may collect the following information:
– Personal Information: Name, email address, phone number, billing and shipping address.
– Payment Information: Credit/debit card details or UPI information (processed securely by our payment gateway; we do not store this data).
– Order Details: Products purchased, order value, delivery preferences.
– Technical Data: IP address, browser type, device type, and usage patterns (through cookies and analytics tools).

2. How We Use Your Information

We use your information to:
– Process and fulfill your orders.
– Provide customer support and respond to inquiries.
– Send order confirmations, updates, and promotional emails (if you opt-in).
– Improve our website’s performance and user experience.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share it with:
– Trusted partners like payment gateways and logistics providers to complete your transaction.
– Legal authorities, if required by law.

4. Data Security

We implement industry-standard security measures to protect your data. Sensitive information (like payment data) is encrypted and handled by secure third-party providers.

5. Your Rights

You have the right to:
– Access, update, or delete your personal information.
– Opt out of promotional emails at any time.
– Contact us for any privacy-related concerns.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can disable cookies through your browser settings, but this may affect site functionality.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy, please contact:

Duvin Organic Private Limited
Email: duvinorganic@gmail.com
Phone: 8015860880